Brief & overview of solution

Mobiddiction was asked to conduct a review on the Whiteley website, and 3 key competitors.

Whiteley was looking to upgrade the website and the digital ecosystem and hence looking for recommendations on tools and best practice.

Whiteley was also looking for an LMS solution as a hub for educational resources whereby facilities, healthcare etc can provide links to staff to complete online training via slides and video followed by a short quiz before supplying a certificate on completion.

Consult & Collaborate

Delivery & Management

Design & Develop

Three important things

EcoSystem

CRM & Tools

Support

Background

Whiteley is the leading global innovator in medical and industrial cleaning products.

Whiteley is committed to world leading research and innovative product development in the field of hygiene, cleaning and infection control products.

Usability and Experience

Mobiddiction worked on a much needed aesthetic update, adding a clean, fresh, modern and contemporary design. Focusing on a less cluttered page flow and structure with consistent fonts, colours and imaging.

Features

  • WPEngine hosting and management
  • Phocas CRM set up with API integrations
  • LearnDash (LMS) integration as the learning management system
  • WordPress customised theme website with user profiles
  • Product Library with multiple filter options
  • Customer document download library
  • Calculator for customers to determine the recommended products
  • Live chat powered by Freshworks

Interactive Menu

To improve customer engagement we designed an interactive menu block as the first item you see upon arriving on the home page

Learning Management System (LMS)

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LMS User Profile

Along with the LMS we set up a user profile section to allow course users to track their progress and access any certificates for completed courses. Users can also update any profile data using the frontend account details section.

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