Mobiddiction works closely with government agencies on programs that require reliability, trust and long term stewardship.
Since 2012, we have delivered cloud platforms, spatial and 3D applications, data services and secure digital solutions across government with a delivery model shaped by the expectations of modern procurement, information security and operational continuity.
As a government IT Consultancy and Managed Service Provider, we help Government agencies design, build and support digital services that must operate at scale, meet strict compliance requirements and evolve over many years.
Our engineering, spatial, DevOps and security teams work together to support applications through their full lifecycle, from initial design through to maintenance, optimisation and major redevelopment.
Mobiddiction is an ISO 27001:2022 certified IT provider. Our Information Security Management System underpins how we design software, maintain applications, manage cloud environments, handle client data and operate our internal processes. Government programs rely on predictable security and compliance, and our ISMS provides a clear framework across:
Risk management and governance
Secure development practices
Vulnerability and patch management
Access controls and change management
Incident response and audit readiness
This ensures that the systems we manage are supported by documented processes, repeatable workflows and controls that align with Australian Government, ASD ISM, Essential Eight and various state government digital services requirements.
Government applications evolve across multiple years, and require more than just project delivery. Our teams support clients with:
Application support and maintenance
Incident and problem management
Enhancements and scheduled releases
Cloud and security operations
Spatial data and 3D workflows
API integrations and data pipelines
We work across business hours support, after hours and extended support tiers, including seasonal SLA uplift. For example, on the NSW DPIRD SharkSmart program, we increase support coverage during school holidays and summer periods to match public risk profiles. We bring the same operational discipline to platforms that operate in transport, planning, emergency response and land administration environments.
Our consulting is led by engineers and technologists with over a decade of first hand experience delivering complex government platforms. We provide strategic advice, architectural reviews, risk assessments, cloud migration paths and recommendations that account for security, cost, performance and long term maintainability. Our advice is shaped by the realities of multi vendor environments, integration constraints and formal governance structures.
Our development teams work across Python, Node, Java, PHP, C Sharp, React, Angular, spatial frameworks, 3D engines, and cloud native architectures in AWS and GCP. We design and build solutions that support mapping, planning, sensor data, geospatial integration and large scale user interfaces. Our experience with ArcGIS/ESRI, Mapbox, Leaflet and 3D platforms allows us to support agencies working with spatial data, visualisation tools and digital twins.
We have delivered public scale applications supporting high traffic and hundreds of thousands of weekly active users.
All development adheres to secure coding practices, peer review, automated testing, CI/CD pipelines and WCAG accessibility standards. Releases are planned and managed through structured change control, backed by Hypercare periods that stabilise major improvements before they transition into standard support.
Mobiddiction delivers managed services that align to government expectations. This includes:
ITIL aligned incident, problem and change management
Response and resolution SLAs tailored to application criticality
Proactive monitoring and alerting
Disaster recovery and backup planning with RPO and RTO objectives
Release planning and readiness reviews
Configuration management and environment governance
Monthly and quarterly reporting
Supplier lead and program level visibility across all active work
We maintain clear escalation paths, structured communication and transparent service reporting that helps agencies maintain oversight and accountability across their systems.
Our delivery units cover support engineers, developers, cloud and DevOps engineers, security specialists, testers, UI/UX designers, AI engineers and spatial and 3D specialists.
While the core Mobiddiction HQ is based in Sydney, we have delivered programs Australia wide. For interstate programs we scale with a mix of core staff and additional local recruitment and for larger programs we are ready to recruit dedicated local roles and contribute to local employment outcomes under government social procurement frameworks.
Government projects need a partner that can stay engaged long after the initial build. Mobiddiction brings stable teams, ISO certified processes, long term client relationships and deep expertise across cloud, security, spatial data and modern application engineering. We make it easier for agencies to plan, deliver and maintain digital services that remain reliable, secure and user centred across the life of the program.
We provide stable teams, ISO 27001–certified processes, structured support models and a strong track record of multi-year platform stewardship, including maintenance, enhancements, upgrades and operational continuity.
Yes. Mobiddiction is fully certified to ISO 27001:2022, and our ISMS guides how we design software, manage cloud environments, secure data and maintain compliance with ASD ISM, Essential Eight and various state government digital requirements.
We deliver cloud platforms, web applications, mapping and spatial solutions, 3D visualisation tools, data platforms, API integrations, and secure digital services that operate at scale.
Yes. We support applications from initial design through development, deployment, maintenance, optimisation, monitoring, security operations and major redevelopment.
Our teams work across Python, Node, Java, PHP, C#, React, Angular, ESRI/ArcGIS, Mapbox, Leaflet, AWS/GCP cloud native services, 3D engines and geospatial data frameworks.
Security is embedded in our ISO 27001–aligned processes, including secure development, patching, access control, risk management, audit readiness, incident response and continuous monitoring.
Get in touch for a discovery session with our team. We love tech, but speak human.
