Mobiddiction’s commitment to security has always been central to how we deliver technology for government and enterprise.

Our ISO 27001 certification formalises more than a decade of disciplined engineering, risk management and operational practice across programs where privacy, safety and regulatory compliance are non negotiable.

Since Mobiddiction was founded in 2012, we have delivered projects in health, finance, legal services, public safety, and other regulated environments where trust is critical. Our teams include senior leaders and principal engineers with more than twenty years of experience in secure IT delivery, including over a decade working inside high security government programs. This experience shaped our secure by design philosophy well before embarking on formal certification.

“Secure by design” means we begin every project with a fundamental question. Can the required outcome be achieved without collecting personal or sensitive data. If not, what is the minimum data required and how do we reduce exposure at every stage of the system life cycle.

We treat data minimisation as a first principle because an organisation cannot have a data breach of information it never collects. When sensitive or regulated data must be processed, we evaluate the risks, controls and obligations in consultation with the client and determine the least complex and safest way to achieve the goal.

Mobiddiction’s ISO 27001 program formalised the controls, standards and operational processes we had already built over many years. The certification confirms that our Information Security Management System (ISMS) meets international best practice in risk management, policy governance, operational security, supplier management, and continuous improvement.

The journey included documenting business wide risk treatment plans, hardening our internal cloud infrastructure, defining asset management and incident response models, establishing staff training pathways, and aligning our secure development practices with Annex A controls. It also strengthened our change management, audit logging, access governance, and monitoring processes across the Mobiconnect platform which supports several government systems.

Our certification is backed by ongoing internal reviews, annual surveillance audits, and regular external audits hosted in our Trust Centre at trust.mobiddiction.com.au

Procurement teams can access our controls, policies and governance documentation there and review evidence that supports our compliance program.

Mobiddiction has more than a decade of experience working in the health sector where privacy and secure data handling are paramount. Our work includes PatientVR and VapingVR for NSW Health, early stage Apple Watch health projects in collaboration with Mayo Clinic, and health and wellness programs with partners such as SP Health. We also support confidential patient, nurse and medical education programs with pharmaceutical and health organisations, and children’s wellbeing initiatives with the Starlight Foundation. This history gives us a mature understanding of both Federal and State based health privacy requirements in NSW and Queensland, as well as the practical realities of delivering digital solutions in clinical and non clinical settings.

Our financial and legal sector work introduced additional compliance exposure relating to identity, secure onboarding, transaction visibility, staff confidentiality, and auditability. These programs strengthened our capability to design systems that satisfy high assurance identity controls, formal risk registers, and strict operational segregation standards.

Across all sectors we maintain awareness of relevant global regulatory frameworks, including GDPR, UK GDPR, CCPA, and emerging privacy legislation from Canada, Brazil, India and Japan. Our internal governance team continuously monitors global developments to ensure our practices align with contemporary expectations.

Mobiddiction applies structured risk management across the full life cycle of a system. Our teams plan for threat scenarios, attack surfaces, operational risk, dependency risk and data exposure.

We design cloud and application architectures aligned with AWS best practice and with internationally recognised standards for data protection. Our systems incorporate encryption, identity controls, network segmentation, secure deployment pipelines, automated patching, continuous monitoring and event analysis.

Because our ISO 27001 controls are embedded into all delivery teams including engineering, DevOps, Geospatial, product and support, every part of the organisation operates with a consistent security posture.

This includes:

• Secure coding practices and mandatory peer review

• Static and Dynamic Code Analysis

• Segregated development, staging and production environments

• Role based access controls and 2FA for all operational systems

• Continuous vulnerability scanning and dependency management

• Structured incident response and reporting

• Documented operational runbooks and staff training

• Full traceability of deployments and configuration changes

Procurement teams need assurance that a supplier can deliver securely at scale, and maintain that posture over long timeframes. Mobiddiction has a proven track record of doing so for more than a decade across state agencies, national organisations and large enterprises.

Our senior leadership is directly involved in governance, architectural oversight and risk management. Our ISO 27001 certification, supported by our Trust Centre and our published security posture, provides clear evidence that we understand and meet the requirements of Australian state and federal privacy laws, as well as global standards and emerging regulations.

Mobiddiction continues to invest in security, privacy and compliance research to ensure the systems we build remain safe, resilient and future ready. We treat security not as a checkbox but as a core part of delivering reliable, high quality technology for government and enterprise.