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Mobiddiction partners with Freshworks to provide
AI-powered digital solutions for Australian businesses

May, 2021, Sydney, Australia

Mobiddiction Australia has announced a strategic partnership in Australia with Freshworks, the intelligent customer engagement software company. As a partner, Mobiddiction will leverage Freshworks CRM solutions powered by AI tech to delight Australian businesses, their employees and their customers.

Mobiddcition works with the Government and Enterprise on digital innovation programs and their in-house services include technology consulting, strategy, design, development and ongoing support. Freshworks’ wide range of business software solutions are easy to use, ready to go, and provide intuitive user interfaces that require minimal customisation. The partnership will focus on building customer experiences for the government and digital first companies in Australia.

As part of the partnership, Mobiddiction will leverage the power of Freddy, Freshworks’ AI engine and build digital automations to provide data driven insight so that companies can quickly deliver delightful customer experiences at scale.

“Customer digital consumption habits have rapidly evolved during the pandemic. As such, businesses will need to adapt quickly to smarter digital channels to keep pace. Freshworks is easy-to-use, modular and quick to implement.

We are very delighted with the partnership as it extends our ability to integrate smarter digital offerings to Australian businesses.” said Mike Vasavada, Director of Mobiddiction Australia.

“The combination of Mobiddiction backed by Freshworks products promises to create unparalleled experience for Australian businesses. Freshworks’ intuitive and easy to use products are a perfect fit to Mobiddiction’s custom digital solutions — beautifully simple and incredibly powerful customization that accelerates the business goals and quick return on investment for businesses.”

This strategic partnership will reinforce Mobiddiction’s goal of delivering smart and innovative digital solutions to Australian businesses.

For more info:

Phone: 1300 35 66 34

author avatar
Joshua Lawson

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